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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Osvaldo Pérez

Osvaldo Pérez

February 10, 2026

5  out of  5
rating by Osvaldo Pérez
"Good service."
We responded:
"Hi Osvaldo, happy that we are able to help your family and that you have had the experience with good service. Thanks for your five star review!!"
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Stephanie Piasecki

January 30, 2026

5  out of  5
rating by Stephanie Piasecki
"She always ensures that our policies reflect our lives. My favorite part is that she will answer questions via text because I don't always have the opportunity to answer the phone. Claims are worked on in a timely manner to ensure that I can get back on the road."
We responded:
"Thank you so much for your review. We understand everyone is busy and try to adapt to everyone's schedules. Text is a great way to communicate in this busy world so we are happy you find that helpful :) Efficient claims is even more important to get everyone back to normal with their day to day lives. Thanks for your feedback and thanks for letting us help you with your insurance!!"
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Flip Flop

January 30, 2026

5  out of  5
rating by Flip Flop
"Always on top of helping me out and getting me fast results."
We responded:
"Thank you!! So happy yo hear you find our help quick!! We try our best! Thanks for letting us help you with your motorcycle insurance !!"
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Debora Mckinley

January 29, 2026

5  out of  5
rating by Debora Mckinley
"Nathan was a great pleasure to work with. He followed up on me from last year and made my experience switching insurance painless and helped me to save money with more coverage than I had previously. Thank you Nathan for being such a pleasure to work with I will be"
We responded:
"Hi Deborah. WELCOME TO STATE FARM!! :) We are so happy to hear we could save you money and get you a better insurance policy. That is always the best scenario. We look forward to working with you and thank you for the opportunity to do so!!"
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ZVONIMIR SUPAN

January 23, 2026

5  out of  5
rating by ZVONIMIR SUPAN
"Christy Gehrand-Celeste, is exactly the kind of insurance agent everyone wishes they have. Anyone who has ever had the privilege to speak with Christy and is lucky to have her as an insurance agent, I believe would agree with me that she is one of the best insurance agents in the business. Christy has always taken the time to explain to me any insurance policies in as much detail, provided all info I was interested to know about and was happy to educate me on subject I lack knowledge in. It is always a privilege and pleasure to speak with Christy, regardless of the reason why I am calling. Christy has always gone above and beyond my expectations and continues to educate me anytime I have a question about any insurance needs. Christy is very knowledgeable with any insurance policies I have ever had questions about and extremely pleasant person to speak with. She always takes time to make sure everything is done correctly the first time and is done on time to avoid any insurance lapses. Although,I am not the only client Christy has, I feel I am the most important client of hers, anytime I have the pleasure to speak with Christy. I feel very fortunate and extremely lucky to have, in my personal opinion, the best insurance agent in the business. I have been with State Farm Insurance for 25+ years now. Realistically, I have truly been 100% satisfied with Christy and her team, since the first day she became my second and current State Farm insurance agent (after my first, previous insurance agent retired). I honestly hope Christy will continue to choose to be my insurance agent and provide exceptional customer service, that has been difficult to find these days in any profession. I am extremely grateful to have an amazing, knowledgeable, professional, over the top friendly, respectful and most of all, the human touch insurance agent, that no AI will ever be able to match. Should anyone need the best insurance agent in the business, I would highly recommend Christy Gehrand-Celeste. Thank you kindly! Have a great day everyone!"
We responded:
"Wow!! Thank you so much for sharing your experience with working with our State Farm office. We have THE BEST customers and you are!! I'm honored to be able to help people understand all types of insurance and we do think the personal touch matters. We want to get to know all of our customers in WI because then we can best help when claims happen. Thanks for being part of our State Farm family!! We appreciate you!!!"
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Colleen Drew

January 20, 2026

5  out of  5
rating by Colleen Drew
"Super attentive and detail orientated!"
We responded:
"Thank you so much for your review of our insurance agency! We are so happy that is what your experience was and we strive to give each customer personal attention to make sure we can assist you as quickly as possible. Thanks for your business Colleen!!"
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Todd Schroeder

January 10, 2026

5  out of  5
rating by Todd Schroeder
"Christy always goes above and beyond to make policy changes and claims easy. She is very knowledgeable and thorough with everything she does. I highly recommend Christy."
We responded:
"Thanks so much Todd!! We really appreciate your review and we strive for making our office a information center for all of our customers and make things easy for insurance. Really happy to hear that is how you feel. Thanks for your feedback!!"
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Jon Leonard

December 22, 2025

5  out of  5
rating by Jon Leonard
"I really enjoy working with everyone at this agency. They are always very nice and make sure I understand all my options. I couldn’t be happier with my experience with them."
We responded:
"Thank you so much Jon! We have enjoyed working with your family for your insurance and happy to be part as your family continues on this adventure of life. Safe travels for everyone and appreciate your kind words and your business!"
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Jeff Soppe

November 1, 2025

5  out of  5
rating by Jeff Soppe
"Christy and her team are always very professional and provide excellent customer service. Would highly recommend if you are looking for a new insurance agency."
We responded:
"Thank you so much for your kind review and letting us help with your insurance. We appreciate you!!"
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Hattie

October 17, 2025

5  out of  5
rating by Hattie
"I’ve worked with Christy and her Team for many years and they ALWAYS take care of my requests promptly and professionally. This is why I also refer all of my Milwaukee connections to her Agency! There is no one better in that area to handle your family’s protection"
We responded:
"Thank you so much for your kind words! We appreciate you!!!"
Profile photo of Denise

Denise

October 7, 2025

5  out of  5
rating by Denise
"Christy has been our agent for over 10yrs, she is always there to help, answer questions and update our insurance. Today Nathan was a great help to change our policy during a recent move. He made sure that we had coverage that worked best for us."
We responded:
"Denise we are so happy to be able to work with you and thanks for letting us continue to help with your insurance as you navigate to your new place. Congrats!!"
Profile photo of Tracy Phillips

Tracy Phillips

September 20, 2025

5  out of  5
rating by Tracy Phillips
"Christy was very helpful and great with her follow up for our new home. In addition to this we were buying a home in Wisconsin in order to move from Minnesota to Wisconsin (7 hours away) Our Minnesota insurance company failed to provide the necessary insurance binder to secure our mortgage which would have caused us risking our home purchase that we worked so hard to find. Christy and Nathan got us the binder we needed in less than 24 hours while the agent we had been with for years couldn't be reached because he was on vacation without taking care of this for us. THANK YOU for making our home buying experience perfect! We switched our vehicles and will be switching our ATV's and boat over as well. We appreciate you so much!"
We responded:
"We are so happy to be able to help you! Welcome to WI and being a cheesehead!!! We appreciate your business and look forward to working with your family!!"
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Marie Pelicaric

August 27, 2025

1  out of  5
rating by Marie Pelicaric
"Not helpful. I've asked for assistance time and time again, for a couple of years now, still hasn't been rectified. They can't offer an explanation as to why its happening. Never receive an invoice or notification that a bill is due until it is past due."
We responded:
"Thank you for taking the time to share your feedback. We're sorry to hear about the ongoing difficulties you've experienced and understand your frustration. Providing timely assistance and clear communication is important to us and it is disappointing to learn we have not met your expectations. Please watch your email. Im sending you a email to investigate and resolve this matter. Otherwise please call our office so we can discuss. (Sorry but your phone number is not on record or I would call you). Thank you for your patience, and we hope to have the opportunity to make things right. Thanks"
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Ashley Welch

August 21, 2025

5  out of  5
rating by Ashley Welch
"Christy is truly exceptional! My family has trusted her for years, and now that I’m newly married and a homeowner, my husband and I didn’t hesitate to turn to Christy for our insurance needs—including our home and car insurance. She has always gone above and beyond—especially for my mom, who has unique needs and often requires extra support. Christy is incredibly kind and knowledgeable. Every time my mom visits her office, I hear about how helpful and thoughtful Christy was. We wouldn’t trust anyone else with our insurance. Thank you, Christy, for everything you do!"
We responded:
"Ashley, one of the best parts of my job is to help families through all the stages of their lives and to be able to get to know them to best protect their family and their situation. I love working with yours and so happy for you guys on the next part of your journey. Thanks for letting us be part of the ride. 😀"
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Lisa madra

July 21, 2025

5  out of  5
rating by Lisa madra
"Nathen is wonderful to work with. He answered all my questions and gave my wonderful guidance. Thank you Nathen!"
We responded:
"Thank you so much for your feedback on Nathan. He does a great job and we are lucky to have him on our team. Welcome to our agency! We are so happy to help you!!"
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Samu Peltola

June 2, 2025

5  out of  5
rating by Samu Peltola
"Christy has helped always with our auto and home insurance. You are in good hands with Christy."
We responded:
"Thank you Samu! We have appreciated your business, thank you for your review!! Appreciate you!!"
Profile photo of Alexandria Smith

Alexandria Smith

April 29, 2025

5  out of  5
rating by Alexandria Smith
"Agents went out of their way to help me and increase my coverage substantially for only a few dollars extra a year. Great people there, and very reasonable pricing."
We responded:
"Wr are so happy to work with you and always trying to get the most out of your insurance dollars!! Thanks for your kind words!!"
Profile photo of Sal Damato

Sal Damato

April 15, 2025

5  out of  5
rating by Sal Damato
"I insured all my vehicles and house with this agency. Nathen was so polite ,helpful and friendly but most of all he explained everything so clearly. Thank you II would definitely recommendhim and this agency to my friend and family."
We responded:
"Thank you Sal!! We are happy to help your family out with your insurance and thanks for the good feedback on Nathan! We educate all of our customers to make sure the program is what you want set up. "
Profile photo of Sheryl W

Sheryl W

March 17, 2025

5  out of  5
rating by Sheryl W
"We trust Christy (also Eve and Nathan) with all our insurance needs. Whenever we need assistance they are prompt to answer our questions and respectful of our needs. You can feel confident in this office for all your insurance needs. HIGHLY RECOMMEND!"
We responded:
"Thank you!! We love working with you and are grateful that you allow us to help with your insurance. What a great way to start off our week! Thank you so much!!"
Profile photo of Jan Rowe

Jan Rowe

March 11, 2025

5  out of  5
rating by Jan Rowe
"Phenomenal agent(s)/staff. They respond quickly, whatever you need, (adding policies, inquiries or claims) follow-up throughout the process and nail the details. Clearly, customer service is their forte and one of the top reasons we're with this agent/agency."
We responded:
"Thank you so much for your review. We do try our best to provide service promptly and accurately to all of our clients. No getting stuck in the phone tree at our office! Thanks Jan!!"
Profile photo of Michael Bennett

Michael Bennett

February 7, 2025

5  out of  5
rating by Michael Bennett
"We trust Christy Celeste with our home and auto insurance. She's always willing to take the time to go over every aspect of the policy and to review the policies periodically to make sure they're still appropriate for us. She and her office are exceptionally responsive, often getting back to me by email in less than 10 minutes. Christy also was exceptionally responsive and knowledgeable responding to an accident where we were hit by a driver that ran a red light and totaled. I called Christy right after I called the police and she already had a claim started before the officer arrived. I whole heartedly would recommend people would trust Christy with their insurance, because I trust her to protect my own family."
We responded:
"Thank you so much. We enjoy working with you and we are honored to be chosen to help protect your family. Thank you for the opportunity to work with you and for sharing your experiences with our office."
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Nicole Connell

December 27, 2024

5  out of  5
rating by Nicole Connell
"I have worked with Christy and her team for many years, and can highly recommend them! They are knowledgeable, responsive, and caring. The rates are very competitive, and when I had to file a claim for my car, it was easy and I felt completely taken care of. Thank you!!!"
We responded:
"Thank you so much for your review! We love working with you and want to help every step of the way. Thank you for letting us help with your insurance! Happy New Year!!"
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Brett Teichert

October 2, 2024

5  out of  5
rating by Brett Teichert
"Christy and staff are amazing! My business, our house and our vehicles have been insured by Christy and State Farm for many years. With every question or issue everyone has been extremely helpful, prompt and professional. My wife and I feel so comfortable knowing that Christy and State Farm are taking care of what is most important in our lives."
We responded:
"Thank you so much Brett! Really appreciate your review and your kind words and we are so happy you let us help with insuring what you and your family work so hard for. Thank you for the opportunity!!"
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Fonda Davis

September 26, 2024

5  out of  5
rating by Fonda Davis
"I was recently cancelled by my insurance company for having a bad roof and was in the process of trying to get it replaced. I live close by to Christy Celeste's State Farm Agency and walked in to get guidance for my situation. Christy was very informative and went above and beyond to get me set up with a temporary policy through the Wisconsin Insurance Plan while my roof is being replaced. Afterward, I will be sticking with her to insure my home and car. This office has provided me with exceptional service and I will be recommending their business to everyone. Very grateful to have came across the opportunity to work with her agency!"
We responded:
"Fonda, thank you so much for your kind words. We are grateful for the opportunity to work with you and help you get the protection you need. Roofs can be a challenge in today's industry but we are happy to navigate the waters for you. Thanks!!"
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Nicholas G Bokas

May 15, 2024

5  out of  5
rating by Nicholas G Bokas
"I highly recommend Christy Celeste. She is very accessible, returns calls or emails promptly, and gives excellent service."
We responded:
"Thank you so much Nick! We have really enjoyed working with your family over the years and appreciate your kind words!! "